frequently asked questions
We make you forget all home chores. We can save your time, so you can enjoy doing the things you love. WashTog is intended to be that one stop solution to all your #Cleaning needs. A trust is built with small bricks before you handover us a bigger project of cleaning your Sofas, Carpets or even your entire home.
Your First Order!
Book your cleaning a day before you need and our team will reach your premises on specified day and time. We almost get everything along right from scrubbers, rags/clothes, machines, chemicals, mop, wiper etc. for thourough cleaning.
We need atleast 3 buckets of water and a ladder for cleaning of lofts / shelves. Now you can sit back and relax while WashTog team makes everything dustfree and hygienic.
We aim to clean everything to a professional standard, However few things are excluded. 1) We don't clean the cupboards/beds from inside if they are occupied with your personal things. 2) If grills are attached to windows of apartments, we don't remove them to clean the glasses from outside. However, we use different equipments to clean most of window glass from outside.
Yes we do! However, you need to let us know in advance so we can arrange a team accordingly.
If you have a super maid who keeps your floor squeaky clean, you might save upto ₹500 on floor scrubbing. Well, scrubbing machines are bulky and attracts extra conveyance charges which is saved and we pass on that benefit to YOU.
Practically, scrubbing machine is required only for marble flooring as dark shades develop gradually which cannot be cleaned with chemical mopping also.
Sorry, but we only accept online bookings. However, for your doubts/concerns we're available on WhatsApp.
Technically, old stains penetrate deep inside the tiles/marble pores and cannot be cleaned completely in one go. Just like human teeth which cannot attain whiteness with single brushing, flooring/lavatory also needs regular clemical treatment.
However, in such cases our team does an inspection to give you an estimate number of cleanings required and cost for the same.
Cleaning is a process of making your premises dust free. However, we do not clean bedroom cupboard / wardrobe / kitchen cabinets from inside. You can make it empty in case you need them to be cleaned from inside.
WashTog has it's own facility equipped with latest technology machines and imported organic chemicals which you can rely upon.
Service & Quality
With an accumulated experience of 15+ years, the chances of damage are super low. However, if such things happen we make sure you got covered. We provide insurance of upto ₹2000 or 50% of the actual cost, whichever is lower.
In short, the entire process of both the cleaning services is same. However, we use substandard cleaning chemicals for Regular Deep Cleaning and only Taski® bio friendly chemicals in WashTog Deep Cleaning.
Mostly all! However, few stains penetrate deep inside the fabric/floor and harsh chemicals might spoil texture. To take utmost care, we check throughly before applying any treatment.